Course Features

Price

Original price was: £499.00.Current price is: £19.99.

Study Method

Online | Self-paced

Course Format

Reading Material - PDF, article

Duration

9 hours, 15 minutes

Qualification

No formal qualification

Certificate

At completion

Overview

Course overview
Who is this course?
Requirments
Career Path

Who is this Course for?

Course overview
Who is this course?
Requirments
Career Path

Requirements

Course overview
Who is this course?
Requirments
Career Path

Career Path

Course overview
Who is this course?
Requirments
Career Path

    • Understanding the Nature and Types of Conflict 00:10:00
    • Sources and Causes of Conflict in the Workplace 00:10:00
    • Conflict Escalation and De-escalation 00:10:00
    • Conflict Styles and Personality Dynamics 00:10:00
    • The Cost of Unresolved Conflict 00:10:00
    • The Thomas-Kilmann Conflict Mode Instrument (TKI) 00:10:00
    • Interest-Based Relational Approach 00:10:00
    • Game Theory in Conflict Resolution 00:10:00
    • Emotional Intelligence and Conflict Management 00:10:00
    • Behavioural Theories and Communication Models 00:10:00
    • Active Listening and Empathy 00:10:00
    • Non-Verbal Communication in Conflict Situations 00:10:00
    • Assertiveness vs Aggressiveness 00:10:00
    • Dealing with Difficult Conversations 00:10:00
    • Language and Framing for Resolution 00:10:00
    • Negotiation Techniques and Tactics 00:10:00
    • Mediation Skills and Process 00:10:00
    • Arbitration and Third-Party Intervention 00:10:00
    • Collaborative Problem Solving 00:10:00
    • Choosing the Right Conflict Management Style 00:10:00
    • Conflict Between Teams and Departments 00:10:00
    • Managing Conflict with Leadership and Subordinates 00:10:00
    • Cultural Diversity and Conflict in the Workplace 00:10:00
    • Conflict in Remote and Hybrid Teams 00:10:00
    • Organisational Policies and Conflict Mitigation 00:10:00
    • Conflict Under Pressure and Crisis Response 00:10:00
    • Conflict in Legal and Compliance Contexts 00:10:00
    • Dealing with Hostile and Aggressive Behaviour 00:10:00
    • Conflict in Negotiation of Contracts and Deals 00:10:00
    • Crisis Communication and Reputation Management 00:10:00
    • The Role of Leadership in Conflict Resolution 00:10:00
    • Building a Conflict-Resilient Culture 00:10:00
    • Coaching and Mentoring for Conflict Management 00:10:00
    • Leading Through Change and Resistance 00:10:00
    • Decision-Making in Conflict Situations 00:10:00
    • The Psychology of Conflict Behaviour 00:10:00
    • Groupthink, Bias, and Social Identity in Conflict 00:10:00
    • Stress, Burnout, and Emotional Regulation 00:10:00
    • Power Dynamics and Inequality 00:10:00
    • Conflict and Mental Health Implications 00:10:00
    • Intercultural Communication and Conflict Triggers 00:10:00
    • Managing International and Cross-Border Disputes 00:10:00
    • Legal and Ethical Considerations 00:10:00
    • Conflict in International Organisations 00:10:00
    • Global Conflict Management Case Studies 00:10:00
    • Real-World Case Studies and Analysis 00:10:00
    • Designing a Conflict Management Framework 00:10:00
    • Role-Playing and Simulation Exercises 00:10:00
    • Creating Conflict Management Policies and Procedures 00:10:00
    • Capstone Project Presentation and Peer Review 00:10:00
      • Exam of Conflict Management Level 8 Advanced Diploma 00:50:00
      • Claim your Certificate 00:05:00

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    Course Features

    Price

    Original price was: £499.00.Current price is: £19.99.

    Study Method

    Online | Self-paced

    Course Format

    Reading Material - PDF, article

    Duration

    9 hours, 15 minutes

    Qualification

    No formal qualification

    Certificate

    At completion

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